Effective Date: 1 Jul 2025
At Sales Symphony Pte Ltd (“we”, “our”, “us”), we are committed to protecting your personal data in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data, including data collected during events such as workshops, webinars, and conferences.
1. Personal Data We Collect
We may collect the following categories of personal data:
- Identification Data: Name, NRIC (only if required for specific purposes), company name, job title
- Contact Data: Email address, telephone number, mailing address
- Event Participation Data: Photos, video recordings, audio recordings taken during events
- Usage Data: Website interaction data, registration information, survey responses
Payment Data: Only where relevant for event ticketing or product purchases (processed securely)
2. Purpose of Data Collection
Your personal data may be used for the following purposes:
- To comply with legal obligations or industry requirements
- To process event registrations and communicate event details
- To respond to your inquiries and provide customer service
- send updates, newsletters, marketing materials, or surveys (only with your consent)
- capture, use and publish photographs or videos taken at events for:
- Marketing, publicity, and promotional materials
- Post-event reports or media coverage
- Social media posts and our website
- To comply with legal obligations or industry requirements
3. Photography and Videography at Events
By attending our events (physical or virtual), you consent to the collection and use of photographs, video recordings, and audio recordings that may feature you, for the purposes listed above.If you do not wish to be photographed or recorded, please inform our event staff or contact us in advance at enquiry@sales-symphony.com. We will make reasonable efforts to accommodate your request.
4. Consent and Withdrawal
By providing your personal data to us, you consent to our collection, use, and disclosure of your data for the purposes listed above. You may withdraw your consent at any time by contacting us at enquiry@sales-symphony.com. However, withdrawal of consent may affect our ability to provide certain services or event access.
5. Disclosure of Personal Data
We do not sell your personal data. We may disclose your data to:
- Third-party service providers (e.g. event vendors, IT support, payment processors)
- Partners or co-organisers (only when necessary and with your knowledge or consent)
- Government authorities or regulators (only as required by law)
All third parties are subject to appropriate data protection obligations.
6. Protection and Retention
We implement reasonable security arrangements to protect your personal data against unauthorized access, use, or disclosure.
Personal data will be retained only as long as necessary to fulfil the stated purposes or as required by law.
7. Access and Correction
You have the right to access and correct your personal data held by us. To request access or correction, please contact our Data Protection Officer (DPO) using the details below.
8. Data Protection Officer (DPO)
For any questions or concerns about this Privacy Policy or your personal data, you may contact our DPO:
Data Protection Officer
Sales Symphony
Email: christina.tan@sales-symphony.com
Address: 3 Sin Ming Walk #09-23 Singapore 575575
9. Updates to this Policy
We may revise this Privacy Policy from time to time. The updated version will be posted on our website with the updated effective date.